Terrible client service through teller. Will perhaps not carry on Fri ever again afternoon
I waited 20 min to produce a deposit once I was the person that is only my lane. We saw others come and get, and had been continually ignored. I’ve waited 45 min lined up only at that exact same location on a Fri afternoon if they made a decision to shut all except one lane knowing individuals will be coming after finishing up work. There clearly was an unapologetic mindset and general rudeness particularly with guy at Teller. It is not the real method you ought to treat clients. we dont treat individuals in this manner within my day to time life and neither whenever they.
Complete idiot of a woman here. young girl, probably inside her 20s, and high in lies. We went in to shut a merchant account as a result of fraudulence. We ordered a brand new debit card and received a short-term one. She said i might get my brand new debit card mailed to me in 5-7 company days. A couple of days later on we decided to go to utilize my short-term card and it also had been declined therefore I utilized money. a few days later on we went along to buy gasoline also it had been declined. After 2.5 days of waiting around for my real card to reach, I made the decision to get into another branch. As it happens that my family savings had been never ever closed, the short-term card I became offered ended up being never ever triggered, as well as on top of all that, she never ever also ordered me a new card. Now i need to wait 5-7 company days yet again despite currently waiting 2.5 days. Terrible solution.
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Have numerous individual and company reports with BB&T. All branches throughout Fredericksburg and King George certainly are a pleasure to work well with with the exclusion of Chatham Heights, VA. Expected for certified check and got the run around. Also talked because of the supervisor. well really listened; after she said her peace because she walked away from me. She had been a down appropriate B and if it absolutely wasn’t for the other branches I would personally keep BB&T-handsdown!
Been banking using them for the past twenty years
They will have for ages been very useful up to a few months ago. Now a few of the bank tellers are extremely rude and inconsiderate. I’ll be banks that are changing today. Talking rude regarding your clients as they are standing in line is quite unprofessional. They have been here to complete their task to not produce gossip about their clients.
Keep an eye out! This bank will pass off money that is counterfeit will not honor it. They provided me with a bill that is fake really accused me to be careless (or perhaps even even worse) for presuming cash from the bank is genuine. Their tellers aren’t correctly taught to determine fake cash and would not also run it through a counting/counterfeit detection machine whenever she handed it in my opinion. Beware if you should be withdrawing money only at that branch.
BB&T delivered somebody away at a foreclosed home found at 1200 Eric Shelton path in Westfield, NC. They removed property that is personal a few structures which was perhaps maybe not situated on that home that is in foreclosure. We wish to really have the home straight back, there have been 6 tilt sashed Anderson windows (30 x 50), 4 Deer appears, Ladder stand. Which was my own home. Additionally they took steel for a barn which was likely to be constructed on my relative’s land. Please have anyone to contact me concerning this as quickly as possible. They certainly were maybe perhaps maybe not on the proper home & also mowed our home without authorization.